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Safety & Guides

SAFETY HUB

Find the guide you need — before you leave, while you're loading, or when something goes wrong.

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Something gone wrong? Start here. Breakdown, accident, or trailer issue — our Emergency Guide walks you through exactly what to do.
Emergency Guide
Breakdown, accident, sway, loose coupling — step-by-step for every scenario
→ Emergency Procedures
Report an Issue
Damage, missing gear, or problems with your booking
→ Manage Booking
Self Service Pick-Up
How the 24/7 lockbox system works from start to finish
→ Self Pick-Up Guide
Step 1
Before You Leave
Get set up correctly before you hit the road — attaching, inspecting, and understanding the gear.
Attaching the Trailer
Coupling, safety chains, lights — how to connect everything properly
→ Attaching a Trailer
Pre-Trip Inspection
A quick walk-around checklist to make sure everything's roadworthy
→ Pre-Trip Inspection
Safety Checklist
Full safety checklist to tick off before every trip
→ Trailer Safety Checklist
Opening the Lock Box
Step-by-step guide to accessing your trailer at any hour
→ Lockbox Guide
Step 2
Loading & On the Road
Pack it right, drive it safe — tips for loading your trailer and handling it on the road.
Loading & Unloading
Weight distribution, tie-downs, and safely loading your gear
→ Loading & Unloading Guide
Packing Tips
How to pack efficiently by trailer type and keep your load secure
→ Packing Tips
Driving with a Trailer
Reversing, braking distances, sway, and road confidence
→ Driving Tips
NSW Towing Regulations
Speed limits, weight limits, and what the law requires in NSW
→ NSW Regulations Guide
Using the Equipment
How-To Guides
Step-by-step guides for the trailer's built-in features — brakes, winch, and more.
Electric Brakes
How to set up and operate the Elecbrakes EB2 system via the app
→ Electric Brakes Guide
Electric Winch
Operating the Domin8r Xtreme winch safely for loading vehicles or heavy gear
→ Electric Winch Guide
Manuals & FAQs
Reference
Full product manuals and answers to the most common questions we get.
Frequently Asked Questions
Pricing, bookings, what's included, and everything in between
→ FAQs
Elecbrakes App Guide
Full PDF manual for the Elecbrakes controller app · Opens in new tab
↗ External PDF Link
Domin8r Xtreme Winch Manual
Full PDF manual for the electric winch · Opens in new tab
↗ External PDF Link